Terms of Service

Effective 3 July 2026 · MultiTech Intelligence, Victoria, Australia

1. The service. MultiTech Intelligence provides a governed business platform: your own private Hub with WorkSpaces, applications you subscribe to, and agents that operate under human approval. Your account is free; you pay only for the application plans you choose.

2. Your account. You are responsible for keeping your sign-in credentials and authenticator (MFA) secure, and for activity under your account. One organisation per account; you must provide accurate details.

3. Your data. Your Hub's content belongs to you. It is isolated per tenant, is not used to train models, and is handled per the Privacy Policy. You can request export or deletion of your data at any time.

4. Subscriptions & billing. Prices are shown up front in AUD, GST-inclusive — the price you see is the price you are charged, on the billing cycle you choose (monthly or annual). Payments are processed by Stripe; we never store your card details. Prices for an existing subscription do not change mid-cycle.

5. Refunds & cancellation. Per the Refund Policy: a full refund within 14 days of your first purchase; cancelling later stops renewal at the end of the current billing period, and you keep access until then.

6. Acceptable use. No unlawful use, no attempts to breach tenant isolation or the platform's safety controls, no abuse of the service or other tenants.

7. Availability & liability. The service is provided with reasonable care and skill. To the extent permitted by law (including the Australian Consumer Law, whose guarantees are not excluded), our liability is capped at the amount you paid in the 12 months before the claim; we are not liable for indirect or consequential loss.

8. Changes & termination. We may update these terms with notice; continued use after notice is acceptance. We may suspend accounts for material breach. Governing law: Victoria, Australia.

9. Contact. Via the contact form at mibusinesspartner.com.au.